Culture

Culture

All interactions at Shangri-La must occur within a culture of dignity, honesty and integrity. We expect interactions are respectful, mutually beneficial and motivated by the desire to understand one another. These principles support and align with Shangri-La's organizational values.

ORGANIZATIONAL VALUES

TRUST

  • Demonstrate trustworthiness
  • Take a risk to trust others and to expect trust in return
  • Actively build and enhance trust in all relationships

PERSONAL FOCUS

  • Value the uniqueness of all people and recognize everyone views the world differently
  • Seek to understand other's point of view, preferences and needs
  • Agree to work with all people

CHOICE

  • Manage myself professionally during all interactions and take personal responsibility for the choices I make
  • Encourage and support others to exercise their right and to take responsibility for the choices they make
  • Expand the Universe of Choice for myself and others

CONTINUAL GROWTH

  • Seek opportunities for learning and teaching others
  • Be reponsible for my own learning
  • Be actively involved in setting and achieving goals
  • Give and be receptive to feedback

EFFECTIVE COMMUNICATION

  • Communicate respectfully with all people
  • Listen with awareness, openness and empathy
  • Be honest and direct when I have needs, issues or concerns
  • Participate in resolving issues affecting me